Initial Setup
A short walkthrough of what to set up before you connect your first sales channel. None of this takes long. Most accounts are running within ten minutes.
Step 1. Pick the easy path or the real path
Right after you register, you land on a thank-you page with two options. Both are valid starting points. Pick the one that matches what you actually want to do today.
Explore with demo data (the easy path)
The Playground plugin generates sample products, customers, and orders so you can click around the app without connecting a real store. Use this if you want to see how Commerce Kitty works before committing to a real integration. Demo data is clearly marked and easy to remove later.
Connect a real channel (the real path)
If you already know you want to sync a real store, skip the playground and go straight to connecting a channel. The rest of this guide assumes you are taking this path.
Step 2. Create your first channel
A channel represents one of the places you sell. Every order in Commerce Kitty must belong to a channel. You can have one channel per store, or you can group several stores under a single channel if they share inventory.
From the dashboard, open Configuration in the navbar and click Channels, then click New Channel. The form asks for a name (something like "Main Store" works fine), a base currency, a default locale, and a hostname. You can change any of this later.
For most sellers, one channel is enough. Add more channels only when you actually need to keep inventory or pricing separate, like running a US store and a UK store with different currencies.
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Step 3. Connect a plugin
Plugins are how Commerce Kitty talks to the outside world. Each marketplace, store platform, fulfillment service, or shipping tool you use is a plugin. You connect them once and they keep your data flowing.
Open Configuration → Plugins and click New Plugin. Pick the plugin that matches what you want to connect, then follow the authorization flow. Most plugins use OAuth, so you will be redirected to the platform to grant access.
After the plugin is authorized, attach it to the channel you created in Step 2. Channels and plugins are linked together. The plugin handles the connection. The channel decides which inventory and orders the plugin works with.
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Step 4. Import your products
Once a plugin is connected, Commerce Kitty starts pulling your products into the catalog. This happens automatically in the background. Depending on how many products you have, it can take anywhere from a few seconds to several minutes.
You can watch the progress under Catalog → Products. Refresh the page after a minute or two and you should see your imported products appear.
Your product codes (SKUs) need to be consistent across platforms for sync to work. If the same product has different SKUs on Shopify and Etsy, Commerce Kitty cannot link them automatically. You will need to map them manually.
Step 5. Connect your second channel
The real power of Commerce Kitty shows up when you have more than one platform connected. Add a second plugin (Etsy, Amazon, eBay, whatever you sell on) and the same products will sync across both.
From now on, when something sells on one channel, the inventory updates everywhere within seconds. No more manual updates. No more overselling.
That is it
The rest of the app is mostly self-service. Browse the sidebar on the left to find documentation for each feature. If you get stuck, the support page has the fastest ways to reach us.